Refund policy

Main Street Med Spa – Refund & Return Policy

Skincare Products
We want you to love your products! If you're not completely satisfied with a skincare purchase, we accept returns of unopened, unused products within 7 days of purchase. In-store purchases must be returned in person at Main Street Med Spa. For online orders, you may return in person or mail the unopened product back at your own expense. Please contact us first at hello@mainstreetmedspa.com. Approved refunds are issued to your original payment method. Shipping costs are not refundable.

Damaged or Defective Items
If a product arrives damaged or is defective, contact us within 7 days of receiving it at hello@mainstreetmedspa.com or (785) 377-6281, and we'll make it right with a replacement or refund.

Packages & Services
Packages and prepaid services (purchased in-store) are non-refundable. Once purchased, services must be redeemed within 1 year of purchase. Please purchase confidently, as no refunds are offered for services rendered or prepaid.

Gift Cards & Other Items
Gift cards are final sale and may not be returned or exchanged. No refunds, returns, or exchanges will be issued outside of the policies above.